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Gartner’s IT research and advisory service – free to all staff and students 

Monday, March 25th, 2019 - 9:13 am - IT Communications

For more than two decades Stellenbosch University, through the IT Division, has subscribed to Gartner’s IT research and advisory service, and since 2004 Gartner’s research notes have been accessible to all university staff and students by simply logging on, using your SU credentials (email address and password), at   For the IT Division and other institutional ICT partners, this service […]

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Change your password online

Thursday, February 28th, 2019 - 3:00 pm - IT Communications

In the past, the IT Service Desk was your first stop when you forgot your password (we know, it happens to us too!) or had to change your password. Unfortunately, due to various security risks, as well as the very strict new data protection acts, the Service Desk is no longer allowed to change or […]

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Reactivate your network access before 1 April

Wednesday, February 20th, 2019 - 11:35 am - IT Communications

Network access for staff will expire at the end of March unless you reactivate your username. We suggest that you reactivate yours as soon as possible to ensure uninterrupted access to IT services (internet, email, SUN-e-HR etc.). Keep in mind that the cost centre manager still has to approve your request before your username is reactivated; […]

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How do I report phishing?

Friday, November 2nd, 2018 - 10:06 am - IT Communications

You’ve received a suspicious email, what should you do with it? Firstly, don’t click on any links. But just as important, send it to us so we can prevent more staff and students falling prey to the scam. We encourage our customers to submit potential phishing examples for review. Using these submissions, the CSIRT team […]

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